Trimax Mowing Systems is a global leader in designing and manufacturing high-quality commercial mowing equipment. With operations worldwide, the company serves a diverse customer base, including dealers, professionals in the turf and golf industries, municipalities, equestrian facilities, polo grounds, vineyards, and large-scale landowners.

Jenny Phillips, the USA Sales Coordinator, supports a nationwide team of 13 professionals across the field sales, field service, and marketing. With a focus on planning and operational efficiency, Trimax sought to enhance team productivity, reduce inefficiencies, and streamline customer interactions.



The Challenge: Wasted Time and Inefficient Workflows

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We needed something that would create efficiency in our routing. We wanted to know the mileage, we wanted to know the time frame. So we would know how long they were going to be on the road. We also needed to be able to update things because things happen when you're on the road and you need to make changes.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems

Before implementing Badger Maps, Trimax’s sales team struggled with:

  • Time-consuming route planning: Manually creating and adjusting sales routes was inefficient and took up valuable selling time.
  • Disconnected data entry processes: Sales reps couldn’t update their HubSpot CRM while in the field, leading to duplicated data entry tasks.
  • Slow data sharing: Without real-time updates, critical information was delayed in reaching the team, slowing down decision-making and follow-ups.


Previous Solution: Google Maps – A Limited Tool

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We were trying different things like Google Maps was a lot of it. But it was very hard because you couldn't make a proper route with Google Maps. You couldn't edit it and add to it.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems

Initially, the team relied on Google Maps for route planning. However, the process was inconvenient and lacked the flexibility needed to optimize schedules efficiently. The lack of integration with their HubSpot CRM meant that reps had to spend extra hours manually entering data once back at their desks. These inefficiencies hindered productivity and prevented the team from maximizing their customer interactions.


The Solution: Badger Maps – A Game-Changer for Trimax

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If you compare that to a Badger Maps route, it's just a huge amount of saving, so much more efficient. It's saved in more ways than just time. It's saved in the time of the routing, it's saved in the fuel costs of the company, and the running costs of the vehicle.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems

To overcome these challenges, Trimax implemented Badger Maps, significantly transforming their sales operations. The team now leverages Badger Maps for:

  • Efficient Route Planning: Sales reps can quickly create optimized routes, adjust routes on the go, reduce their travel time, and increase the number of customer visits per day.
  • Lead Generation: With Badger’s lead generation feature, the team easily identifies and prioritizes potential new customers within their territories.
  • Seamless HubSpot Integration: Field reps use Badger Maps to update customer information in HubSpot from their mobile devices, eliminating duplicate data entry and ensuring real-time data sharing across the team.

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It's a very easy tool to use and it's helping with our CRM, the HubSpot CRM and the Badger work together. Previously, we had separate systems which, it didn't gel, and was inefficient time-wise, you were double-transferring everything. So the two systems now work together and find information which saves time, human error, saves mistakes being made.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems


Results: Increased Efficiency, More Customer Meetings, and Time Savings

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We have seen increased customer input. They've gone on their routes and they've found new customers along the way. So we're definitely seeing at least a 5 to 10 % increase using Badger.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems

By adopting Badger Maps, Trimax Mowing Systems has achieved outstanding results:

  • More Customer Interactions: Reps meet with more customers each week due to optimized routes.
  • Significant Time Savings: With route automation, reps spend less time planning and more time selling.
  • Fewer Errors and Better Data Management: The integration with HubSpot ensures real-time updates, reducing administrative work and minimizing mistakes.
  • Enhanced Customer Support: The team receives exceptional support from Badger Maps, ensuring smooth operations and continuous improvements.

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I find that the Badger team are very responsive, they're very helpful and they just make anything to do with Badger very easy.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems


Conclusion

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I'd recommend using Badger Maps with HubSpot because it creates a much more efficient work environment, saves on costs as well, and creates benefits for sales.

Jenny Phillips

USA Sales Coordinator, Trimax Mowing Systems

For Trimax Mowing Systems, Badger Maps has been a game-changer in enhancing sales efficiency and customer engagement. By streamlining route planning, optimizing lead generation, and integrating seamlessly with HubSpot, Trimax’s sales team now spends less time on logistics and more time building valuable customer relationships. With these improvements, Trimax continues to expand its reach and impact in the mowing industry, setting new standards for efficiency and customer service.


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